GloFish® Online Guarantee
Are you excited to buy GloFish® online but worried about what happens if something goes wrong? Don’t worry! The GloFish® Online Guarantee has you covered. Here's what you need to know about getting a refund.
What is the GloFish® Online Guarantee?
Our guarantee ensures that your fish arrive healthy and stay alive for 14 days if you take good care of them. If any of your GloFish® arrive dead or do not stay alive for 14 days, you can get a refund. This promise makes shopping for these fish online stress-free.
How to Get a Refund
If something goes wrong with your GloFish® order, follow these simple steps to get a refund:
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Contact Customer Service: Send an email to gf-support@spectrumbrands.com. Include your order number and photos of any dead fish.
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Provide Details: Make sure to give all the details about your order and what went wrong. This helps us process your refund quickly.
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Check Our Policy: For more information, you can read our refund policy on our website.
Helping Your Fish Thrive
To keep your GloFish® healthy and happy, follow our setup and care guide. This guide will give you tips on how to add your fish to the aquarium so they can thrive.